FAQ

30+ Years Strong With IntelliPEST—Expect More, WITH INTELLIGENT Results!

Comprehensive Pest Control, Inspections, Termite & Bed Bug Services for Homes and Businesses in Dallas–Fort Worth Metroplex and Surrounding Cities

IntelliPEST is a locally owned and operated pest control company. Founded by industry veterans, we bring discipline, precision, and commitment to every job. With over 30 years of experience, our team knows how to handle pest problems for homes and businesses. We focus on smart, safe, and effective solutions that protect your property and your peace of mind. We specialize in pest control services that get results. Whether it’s ants in your kitchen, rodents in your walls, or termites under your home, we know how to find them and stop them. We understand the unique needs of our community and deliver service with honesty and care. At IntelliPEST, we believe everyone deserves to feel safe in their space—without pests getting in the way.

FAQ

  • Where does IntelliPEST provide pest control services?

    IntelliPEST proudly serves homeowners and businesses throughout Grapevine, Colleyville, Coppell, Southlake, Hurst, Euless, Bedford, North Richland Hills, Durant, Arlington, Grand Prairie, Burleson, Mansfield, Irving, Frisco, Carrollton, Lewisville, Plano, McKinney, Rockwall, Dallas-Fort Worth, TX and surrounding areas. We offer fast, local response times and tailor our treatments to the specific pests common in your area.

  • What types of pests do you handle?

    We use LEED-compliant methods and 100% recycled bait stations to minimize environmental impact.We specialize in the detection, treatment, and prevention of:

    • Ants

    • Spiders

    • Roaches

    • Termites

    • Rodents (mice & rats)

    • Wasps & hornets

    • Mosquitoes

    • Fleas & ticks

    • Bed bugs

    • Wildlife (raccoons, opossums, squirrels)

    • Birds

    If you’re not sure what’s invading your home, we offer free inspections to identify the issue.


  • Are your pest control treatments safe for kids and pets?

    Yes! IntelliPEST uses eco-friendly and family-safe products whenever possible. Our licensed technicians apply treatments responsibly and inform you of any necessary precautions.

  • How often should I schedule pest control services?

    We recommend:

    • Quarterly treatments for general pest control

    • Monthly visits during high-activity seasons (spring & summer)

    • One-time treatments for specific infestations

    Customized plans are available based on the severity of your pest problem and your environment.

  • Do you offer free inspections or estimates?

    Yes, we provide free inspections and detailed estimates with no obligation. Our technician will identify the issue, explain the solution, and give you a clear quote — no hidden fees.

  • How quickly can you come out for service?

    In most cases, IntelliPEST offers same-day or next-day service depending on your location and technician availability. Emergency pest situations are prioritized.

  • Do you service both residential and commercial properties?

    Absolutely. We provide pest protection for:

    • Homes & Apartments

    • Restaurants & Kitchens

    • Warehouses & Storage

    • Office Buildings

    • Retail Stores

    • Medical & Educational Facilities

    Ask about our custom commercial plans for long-term protection and compliance.


  • Can you treat for termites or water-damaged wood?

    Yes. IntelliPEST offers comprehensive termite inspections and treatment plans (liquid barrier or bait systems). We also inspect for wood rot and moisture conditions that attract termites.

  • Is there a warranty or guarantee on your service?

    Yes. We stand behind our work. Most services come with a 30-day to 90-day guarantee, depending on the pest type and service plan. If pests return within that time, we’ll re-treat at no cost.

  • What payment options do you offer?

    We accept major credit/debit cards, ACH payments, and offer auto-pay options for recurring service plans. Some locations may also offer financing or payment plans.

  • Can I manage my account online?

    Yes! With IntelliPEST, you can schedule services, view invoices, and communicate with your technician online through our client portal or mobile app (if applicable).

  • Why choose IntelliPEST over national chains?

    We’re local, experienced, and focused on personalized service — not upsells. With IntelliPEST, you get:

    • Fast, friendly service

    • Transparent pricing

    • Local pest knowledge

    • Eco-conscious solutions

    • Support from a real person who lives in your community


  • How do I know if I need pest control?

    Watch for signs like:

    • Droppings or insect shells

    • Chewed wires or wood

    • Unusual sounds at night

    • Nesting materials

    • Bad smells or grease trails

    If you're unsure, we’re happy to inspect your property and provide peace of mind.

  • What are your hours of operation?

    Our standard business hours are:

    • Monday–Friday: 8:00 AM – 6:00 PM

    • Saturday: 9:00 AM – 1:00 PM

    • Emergency service may be available after hours by request.

Still have questions?

Call us at (682) 380-8238 or message us directly through our website. We’re here to help protect your home or business from pests — the intelligent way.